I have rented a flat for 2 and a half years.
I have had a non-exhaustive list of issues with it including more recently a cockroach infestation in other flats in my building which forced me to move our a month before the end of my lease.
I duly paid my £700 rent up until the end of my lease and fully paid all bills in relation to the flat until that time, even though I didn't feel I could live there due to the hygeine issue.
My Letting agent is now attempting to withhold £150 of my deposit for "cleaning costs".
I fully cleaned the flat on departure.. including a full paint of the walls and carpet clean.
When moving in, the carpets and walls were so dirty I had to clean/paint them msyelf, as completed on damages report I submitted to agency - conveniently the agency are now saying they never received this report so just have to go on what they see and charge me as they see fit - I am unsure if the postal rule in contract law may cover me for this - Agreement/contract deemed void even if never received? I would assume it their responsibility to let me know they hadn't received my report as I wasnt to know it never arrived...
The flat was handed back fresh painted and clean, admittedly the carpet clean did not return the old carpet to new and some of our predecessors carpet stains remained.
As far as I wa concerned, I was responsble for handing the flat back in the condition I got it and no more. I handed it back in better condition and yet my agency are trying to extort £150 from me for x2 lightbulb replacment, a window clean (the widnows became dirty since I vacated a month and a half prior to inspection) and a full house and carpet clean!
they have now ignored all my emails for 2 weeks, haven't given me ANY of my deposit back and have not provided proof of cleaning costs as requested.
Does anyone know my legal rights here that may scare them into submission?
I really owudl like to avoid civil court action
Thanks!
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